Skip to content
Order by phone for special discounts: 1(844) 638-9791
Order by phone for special discounts: 1(844) 638-9791

FAQ

What types of CPAP machines do you carry?

We stock a range of CPAP devices, from basic models for straightforward sleep apnea to advanced auto-adjusting units for personalized therapy—all from trusted brands available in Canada.

Do I need a prescription to buy CPAP supplies?

CPAP Supplies Canada may require a prescription depending on your shipping location. We'll send you an email if we need more information!

What if my order arrives damaged?

No worries—snap a photo, send it our way, and we’ll ship a replacement ASAP, no cost to you.

Do you ship across Canada, and how long does it take?

Yes, we ship coast to coast! Most orders arrive within 3-5 business days, though remote areas might take a bit longer.

Can I return a product if it doesn’t work for me?

Absolutely. Items can be returned within 30 days. Reach out for details.

Are your products covered by insurance?

Many Canadian insurance plans cover CPAP supplies—check your policy. We provide detailed receipts to make claims easier.

How often should I replace my mask and tubing?

Masks typically need replacing every 3-6 months, depending on wear, while tubing lasts about 6-12 months. Check for cracks or discomfort to know it’s time.

How do I choose the right mask size?

Each mask comes with a sizing guide. Measure your face as instructed, or contact us. We’ll help you find the perfect fit.

What’s the difference between nasal and full-face masks?

Nasal masks cover just the nose, ideal for light sleepers, while full-face masks cover nose and mouth, better for mouth breathers or higher pressure settings.

How do I clean my CPAP equipment?

Wash masks and tubing with mild soap and warm water daily, air dry, and avoid harsh chemicals. Humidifier chambers need weekly cleaning.